How PrimeEdge Creative handles your information.
This page explains what information may be collected through the website and how it is used.
Information we collect
PrimeEdge Creative may collect the information you submit through this website, including contact details, company details, service interest, project messages, review submissions, referral submissions, referral payout details, and any information shared through booking, enquiry, or admin forms.
How we use your information
We use your information to respond to enquiries, discuss projects, manage bookings, review submissions, process referrals, track referral status and payouts, maintain the admin dashboard, improve communication, and support the security and performance of the website.
Reviews and referral records
Review submissions may be stored for moderation and, if approved, may be displayed publicly on the website together with the submitted name, brand name, rating, and review text. Referral submissions may include referrer contact details and payout information so PrimeEdge Creative can validate referrals, track project status, and process any eligible commission.
Sharing and storage
We do not sell your personal information. We may use trusted third-party services such as Supabase for data storage, EmailJS for contact-related form delivery, scheduling tools for booking sessions, hosting providers, and social platforms where needed to operate the website and business properly.
Cookies and analytics
This website uses authentication cookies and may use basic analytics or similar technologies to understand traffic and improve the user experience. The Design Studio also derives a pseudonymous device identifier from browser characteristics and stores only a one-way server-keyed hash. This is used to detect repeated free-use claims, not to identify you by name. You can manage cookies through your browser settings, although disabling them will prevent account sign-in.
Accounts, payments, and design tools
When you create a Design Studio account, authentication details and design access records are processed through Supabase. Google processes information when you choose Google sign-in. Paystack processes payment details; PrimeEdge Creative stores the payment reference, amount, status, and related account but does not store your full card details. Canva processes activity after you open a template, and Resend may be used to deliver account emails.
New-template email notifications
If you register for Social Media Kit updates, we store your email address, consent record, subscription status, and a private unsubscribe token in Supabase. EmailJS is used to deliver new-template notifications. Each email includes an unsubscribe link, and your address is no longer selected for notifications after you unsubscribe.
Data retention and access
We keep information for as long as reasonably necessary to manage projects, enquiries, reviews, referrals, accounts, payment records, fraud prevention, security, and business operations. Access to admin-managed data is restricted to authorised PrimeEdge Creative management.
Your rights
You can contact PrimeEdge Creative at any time to request an update, correction, or deletion of the personal information you have shared with us, subject to any legal, financial, operational, or record-keeping requirements that still apply.
Contact
If you have any privacy-related questions, please contact PrimeEdge Creative at info.primeedgecreative@gmail.com.
